Wellcome 20th Favourite Brands Awards
Terms and Conditions
  1. Participant must be a Hong Kong resident and aged 18 or above.
  2. The promotion period / purchase period will be from 13 September to 10 October 2019, for a total of 4 weeks.
    The registration period will be from 13 September 2019 (00:00) to 11 October 2019 (00:59). There will be different nominees per week for vote.
  3. Within the promotion period, customer can vote and enter the lucky draw with any purchases in Wellcome and valid Wellcome receipt through the hotline 2983 9888 or visit our website easy2winluckydraw.com by registering the 11 digits of the Wellcome receipt or the 7 digits of the “Wellcome Delivers” order number, purchase/order date, the first 4 numeric digits number of HKID card number and Hong Kong mobile phone number.
    A valid receipt must be a Wellcome or “Wellcome Delivers” (order date) purchase receipt issued between 13 September and 10 October 2019. The original receipt should clearly show the purchased product name, purchase amount, receipt / order date and receipt / order number.
  4. Each successfully registered receipt with vote will be entitled to one instant win and one daily grand prize lucky draw chance. Each registration is required to vote for ”Top 10 Favourite Brands” and “Daddy’s Favourite Brand Award”, “Mummy’s Favourite Brand Award” or “Kids’ Favourite Brand Award”.
    Any duplicated entries or wrong inputs will result in disqualification.
  5. Each day will run from 00:00 to 23:59 (except 10 October and 11 October 2019, 10 October 2019 (00:00) to 11 October 2019 (00:59) would be considered as 1 day). Each week will run from Friday (00:00) to the following Thursday (23:59).
  6. Instant win lucky draw: 2,800 winners will be drawn randomly by computer to win HK$100 Wellcome voucher from 13 September 2019 (00:00) to 11 October 2019 (00:59).
    Instant win prize winners will receive SMS of winning confirmation within 1 working day and redemption details within 14 working days.
  7. Daily grand lucky draw: 1 daily grand prize winner will be drawn randomly by computer everyday on the next working day after each day completed during promotion period, each of them win HK$10,000 Wellcome vouchers (1 winner per day, total 28 winners) (except 10 October and 11 October 2019, 10 October 2019 (00:00) to 11 October 2019 (00:59) would be considered as 1 day, and total 1 daily grand prize winner will be drawn randomly by computer on 14 October 2019.). Daily grand prize winners will be informed individually. All non-winning valid registrations entries in the daily grand lucky draw will be automatically accumulated into the next day lucky draw pool (included instant win prize winning receipts), and so on.
  8. Customers can vote with any purchase made during the promotion period, not limited to the date of purchase. The nominees for voting are subject to the date of vote. If customers register the same receipt through different channels, only the 1st registration will be valid and will only be counted as 1 vote.
  9. Each Hong Kong mobile phone number can take part in the promotion once a day.
  10. Each lucky draw chance will participate in the instant win and daily grand lucky draw.
  11. Delivery note, duplicated receipt, coupon / voucher, credit card customer copy or receipt which only contains plastic shopping bag charge, the purchase of “Happy Stamp” redemption items, Wellcome gift vouchers, Octopus top-ups or delivery charges / “Click and Collect” service charges are not accepted for this promotion. Participants should keep the original receipt for prize redemption.
  12. Winners will be required to present the original receipts, the HKID card and redemption details SMS for verification when redemption. If a winner fails to present the receipt, the HKID card or redemption details SMS or the receipt number on the receipt or the HKID card number are inconsistent with the number that has been entered, Wellcome reserves the right of disqualification. The original receipt will be remarked “redeemed” after instant win prize redemption and collected after daily grand prize redemption.
  13. Winners must redeem the prize or redemption letter in person at specific location and time and agree the terms and conditions of the prize. Authorized redemption is not allowed. Winners agree the photos and videos taken in redemption can be used for this promotional purpose in any channels and media by Wellcome.
  14. The deadline of lucky draw program registration will be at 00:59 of 11 October 2019.
  15. Results of the lucky draw will be announced in Sing Tao Daily and The Standard on 23 October 2019. Winners will be notified individually by SMS (instant win prize) or by phone (daily grand prize). The daily grand prize winners who cannot be contacted by 6 November 2019, cannot provide clear winning receipt photo and the original winning receipt or cannot complete the winning registration within designated period after received the winning notification will forfeit the prize. Winners who cannot redeem the prize by 20 November 2019 (instant win prize) or designated date (daily grand prize) will forfeit the prize.
  16. The prize cannot be transferred or exchanged for cash. Winners agree to abide by the terms and conditions which listed by the prize suppliers of the relevant prizes. Wellcome and prize suppliers shall not be responsible for any consequences due to the redemption or use of the prizes.
  17. Participants understand and accept that Wellcome has no legal or other liabilities if any winners are unable to enjoy any prizes for whatever reasons or if any winners suffer from any personal injuries or property losses or damages in the course of his or her enjoyment of any prizes for whatever reasons.
  18. If Wellcome reasonably believe that the winner may be unable to understand the terms and conditions in the acknowledgement of receipt or use / operate the prize safely, the prize and its related issues shall be redeemed and handled by the winner's guardian or immediate family member (limited to parent / son or daughter / spouse, need to provide copy of HK Birth Certificate, Marriage Certificate or guardianship certificate and can understand the terms and conditions in the acknowledgement of receipt and use / operate the prize safely). After the redemption, the winner's guardian or immediate family member shall make sure the winner agrees and understands the terms and conditions in the acknowledgement of receipt and uses / operates the prize with the winner.
  19. Any receipts which are incomplete, fake, copy, broken, reprint, edited, smeared or not within the promotion period will not be accepted. Wellcome reserves the right to judge the eligibility of the winners. In case of loss of receipt, it will not be replaced or reissued.
  20. During this promotion, if registered data or winning notification are lost, inaccurate, unidentifiable or damaged caused by any computer, network, telephone or technical issues which are not attributed to the default of Wellcome, Wellcome shall not have any legal liability if the participant is judged as disqualified and the participant cannot object.
  21. All information provided by participants cannot be changed after registration. All information of participants should be based on the record of phone or web registration. Any faulty, duplicate and incomplete information will result in disqualification. If winners cannot receive winning notifications or redemption details or cannot redeem the prize due to any fake, incomplete or incorrect information provided for promotion, Wellcome shall bear no responsibility. This promotion only accepts Hong Kong mobile phone number with voice and SMS function, if the mobile phone number does not carry voice or SMS function or registered phone number is not in use, invalid or changed when redemption, it will result in disqualification.
  22. For enquiries of the registration or winning information, the registered person should contact us by the registered phone number.
  23. In the interest of fairness, the employees of The Dairy Farm Company, Limited and its agency are not eligible for entry.
  24. The Favourite Brands Awards are judged by the following: (i) Top 10 Brands: 100% by public voting and (ii) Daddy’s, Mummy’s, Kid’s Favourite Brand Awards: 50% by public voting and 50% by a judging panel. (iii) other awards (including Rising Star, Outstanding Category Performance Award & Supplier Excellence Award): 100% by a judging panel.
  25. In case of disputes, the decision of Wellcome will be final and binding.
  26. Any personal data collected will be used to contact and verify the identity of the participants for prize collection only, and will be handled properly and kept confidential. Wellcome reserves the right to disqualify participants who refuse or fail to provide the relevant personal information. All personal data collected will be destroyed within 90 days after the end of the promotion. For company privacy policy, please refer to easy2winluckydraw.com/eng/privacy
  27. Trade Promotion Competition Licence number: 52560
* “Wellcome Delivers” is Wellcome's online shopping platform
Enquiry Hotline: 23276665